One of the most common mistakes in presenting is speaking at your audience instead of chatting with them. Speaking at people creates a barrier — it can make you seem distant, overly formal, or disconnected. Chatting to your audience, on the other hand, creates a sense of intimacy and trust.

When you chat, you naturally adjust your tone, pace, and language to the people in front of you. You read the room. You respond to their energy. This conversational approach is far more engaging than a one-way delivery, no matter how polished your script might be.

In our presentation skills training courses, we focus on techniques that help you break down that invisible wall between you and your audience. This might mean using more open body language, incorporating pauses for reaction, or even telling a relevant personal story that makes your point more relatable.

Chatting doesn’t mean being casual to the point of losing authority. It means making your audience feel involved. When people feel part of the conversation, they are far more likely to listen, remember, and act on what you say.

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